Industry Solutions
Content analytics for industry-specific issues
MeshLabs’ solutions address specific needs across a variety of industry domains. All solutions are powered by MeshLabs Text Analytics products and technologies. Here is a quick summary of the solutions mapped to industries.
| Solution\Industry | Professional Services | Life Sciences | Financial Services | Travel, Hospitality and Entertainment | Media and Publishing |
| Voice of “X” (opinion mining) |
x |
| Intelligent Service Assistant |
x |
| Semantic Search and Discovery |
x |
| Intelligent Learning Agent |
x |
|
| Issue Classification and Knowledge Curation |
x |
|
| Personalized Knowledge Managment |
x |
|
| Life Sciences Research Assistant |
|
x |
|
| Life Sciences Competitive Intelligence |
|
x |
|
| Know Your Customer |
|
x |
|
| Fraud Detection in Insurance Claims |
|
x |
|
- MeshLabs Life Sciences Semantic Research Assistant: Scientists engaged in life sciences research are seeking new tools to mine and correlate massive amounts of highly technical structured and unstructured content. MeshLabs has brought together the power of bio-text analytics and social computing to offer researchers a solution that ensures superior knowledge discovery, sharing, and collaboration.
- MeshLabs Life Sciences Semantic Competitive Intelligence (CI) Assistant: Marketers and researchers alike are constantly seeking to discover “buried” strategic insights about developments in their specific markets and competitors from a vast amount of online and traditional sources. Powered by eZi CORE™ Enterprise Text Analytics Engine, MeshLabs can create the necessary infrastructure for information gathering, integration, analysis, inference & reasoning, semantic search & retrieval.
- MeshLabs Voice of “X” Solutions: Listen to and mine opinions of customers, employees, partners, and investors. Specific features and functionality include social media listening and monitoring, tailored domain ontology for providing higher levels of accuracy and precision on sentiment scoring and analysis. Through user interfaces, dashboards, and reports customized to the specific work-flow and information needs of the industry.
- MeshLabs Intelligent Service Agent provides an advanced response and recommendation services system for servicing more effectively to customer inquiries through contact centers or through self-service agents on portals or websites. The sophisticated text analytics and semantic technologies provide more relevant, accurate, and timely information to increase productivity of service agent and increase customer satisfaction.
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